Diagnose a traffic drop
A calm, step by step way to find out why search traffic fell, and what to do about it.
Step 1: confirm the drop is real
Before changing anything, rule out the simple explanations:
- Tracking: did your analytics code stop firing after a site change? Compare with Google Search Console, which does not depend on your tracking code.
- Seasonality: compare with the same period last year. Many topics dip every summer or after the holidays.
- Demand: check whether people simply search less for your topic right now, using the trend in Keyword research.
Step 2: find the shape of the drop
- Sudden or gradual? A sudden drop points to a technical problem or a Google update. A slow slide points to competitors or ageing content.
- Whole site or some pages? Search Console's pages report tells you which pages lost clicks.
- All countries and devices, or some? A mobile-only drop can mean a mobile usability problem.
Step 3: rule out technical problems
Run the site audit on the pages that lost the most, with Deep audit on. Look for:
- a noindex tag or robots.txt rule added by accident,
- canonicals pointing to the wrong page,
- redirects broken by a redesign or migration,
- a big drop in speed,
- important pages removed or their addresses changed without redirects.
Technical causes are the best kind: once fixed, rankings usually come back after Google recrawls.
Step 4: see what happened to rankings
Open Rank tracking and Rankings. Did positions fall, or did they hold while clicks fell?
- Positions fell: check who replaced you with the SERP checker. Newer, more complete or better linked pages are the usual reason. Improve your page to match and exceed them.
- Positions held but clicks fell: the results page probably changed. An AI Overview, a featured snippet, more ads or a video box can take clicks without moving your position. Aim to be cited in that AI Overview, and improve your title and description so your result stands out.
Step 5: check for a Google update
Google announces its larger core updates. If your drop lines up with one, and many pages fell a little rather than a few pages falling a lot, the cause is usually quality in general rather than one technical fault. Focus on making your most important pages the most helpful on their topic, with clear expertise and evidence.
Step 6: check your links
Open Backlinks and look at new and lost links. Losing links from important sites can cost rankings. Also check broken backlinks: links to pages that no longer exist, which a redirect recovers.
Step 7: fix, then measure
Make the fixes that match the cause, re-audit, and track the affected keywords weekly. Recovery after technical fixes can take days to weeks. Recovery after quality improvements usually takes one or more Google updates, often months. Keep improving in the meantime.